Policies & Governance

Clear standards.
Publicly accessible.

Explore the policies, codes and terms that guide how The ESG Institute operates, protects information, works with learners and partners, and upholds professional and ethical standards.

TransparencyKey policies and terms available in one public hub.
AccountabilityClear expectations for our people, suppliers, affiliates and accredited parties.
GovernanceDocuments reviewed periodically and updated as our operations evolve.

This hub is designed to make our external governance documents easy to find. Individual policies remain the authoritative source for their specific subject matter and should be read in full where relevant.

Policy question →
Most requested

Start with the core documents

These are the policies visitors, learners, clients and partners most often need to access.

01

Privacy Policy

How we collect, use, store, protect and share personal information.

Read policy→
 02

Training Services Terms & Conditions

Terms governing on-demand, scheduled and tailor-made learning services.

Read terms→
 03

Code of Conduct & Ethics

The ethical and professional standards expected across our activities.

Read code→
 04

Supplier Code of Conduct

Minimum social, ethical, environmental and governance standards for suppliers.

Read code→
Policy library

Find the document you need

Search by title or topic, or filter the library by area.

DP

Privacy Policy

Data & Website

Personal data, lawful processing, rights, security, sharing and retention.

→ CK

Cookie Policy

Data & Website

How cookies and similar technologies are used across our website and services.

→ DR

Data-Retention Schedule

Data & Website

Standard retention periods for different categories of personal and business records.

→ TC

Training Services Terms & Conditions

Learning

Contract, payment, access, cancellation, certification and learner responsibilities.

→ AC

Accredited Party Code of Conduct

Accreditation

Standards governing accredited professionals, institutions and learning programmes.

→ CE

Code of Conduct & Ethics Policy

Conduct

Core ethical and professional standards for those who work for or represent the Institute.

→ DEI

Diversity, Equity & Inclusion Policy

People

Our commitments to fairness, dignity, equal opportunity and inclusive practice.

→ BH

Bullying & Harassment Policy

People

Standards and reporting arrangements designed to protect dignity and respect.

→ HS

Health, Safety & Well-being Policy

People

Principles and arrangements for protecting health, safety and well-being.

→ DS

Disciplinary Procedure

People

How conduct and performance concerns are investigated and handled fairly.

→ EH

Employee Handbook

People

High-level guidance on employment, conduct, safety, information security and development.

→ CI

Conflict-of-Interest Disclosure Form

Governance

Disclosure form for actual, potential or perceived conflicts of interest.

→ SC

Supplier Code of Conduct

Partners

Minimum standards expected from suppliers, subcontractors and third parties.

→ AP

Affiliate Promotion Policy

Partners

Responsible promotion standards for approved affiliates and Ambassador Programme activity.

→ MR

Member Payment & Reporting Obligations

Network

Payment, reporting and accountability obligations for applicable network members.

→
No matching documents found. Try a broader search term or select “All”.
Governance approach

Policies should be useful, not buried.

We publish key governance documents so learners, clients, partners, suppliers and other stakeholders can understand the standards that apply when engaging with The ESG Institute.

Questions or concerns

Need help finding the right policy?

Contact our team if you are unsure which document applies to your relationship with The ESG Institute or need clarification on a published requirement.

team@the-esg-institute.org →